Chesterfield MI

Scope of Work: Emergency Board-Up, Debris Clean-Up, Glass Replacement, Wall Repair & Painting, Furniture Replacement, Third-Party Payment Coordination

The Challenge:

A routine property maintenance task turned into an operational disruption when a lawnmower struck a piece of hidden metal debris in the yard, launching it directly through a ground-floor office window. The incident left the office strewn with sharp glass, damaged the surrounding dry-wall and interior finishes, and ruined several pieces of professional office furniture. Beyond the physical damage, the business owner was faced with the headache of navigating payment and liability with the third-party lawn maintenance vendor.

The OnPoint Solution:

OnPoint Property Restoration stepped in immediately to secure the structure and minimize business downtime. Our team executed a rapid clean-up and temporary board-up to keep the premises safe and weather-tight. From there, we handled full restoration: installing custom replacement glass, repairing and repainting the affected walls, and sourcing replacement office furniture to restore the workspace to pre-loss condition. Crucially, OnPoint acted as the administrative bridge—brokering and managing the direct payment settlement with the lawn company to spare our client the hassle of out-of-pocket friction and complex claims handling.

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