Our Process for Home and Commercial Restoration

Onpoint Property Restoration is a highly experienced and reliable home and commercial restoration company that has been serving the Bruce Township, Michigan, area since 2015. We have won numerous awards, as well as an A+ rating with the Better Business Bureau, for our exceptional service. One of the many reasons local homeowners and business owners choose us is our thorough process, which includes:

24/7 Emergency Response

We know that emergencies don’t adhere to a schedule, which is why our team is available 24/7 to respond to your call. When you contact us, our trained professionals will be dispatched immediately to assess the situation and begin the mitigation process, ensuring your safety and minimizing further damage.

Property Damage Mitigation

Once on-site, our experts will implement immediate mitigation measures. This step is crucial in preventing additional damage to your property. For water damage, this may include water extraction and drying; for fire damage, it might involve securing the area and removing hazardous materials; and for storm damage, it could mean tarping a damaged roof.

Damage Assessment

After initial mitigation, we will conduct a comprehensive damage assessment. Our knowledgeable experts will evaluate the extent of the damage, documenting all affected areas. This thorough assessment will help us outline the most effective restoration plan for your property’s needs.

Content Management

Most claims have affected contents that may be damaged, in need of cleaning, or need to be moved out of the affected areas.  We will work closely with your insurance company to protect and restore your belongings.  OnPoint offers content management services to inventory, clean, pack, move and/or store your contents in our climate-controlled facility.

Accurate Quote

With the assessment complete, Onpoint Property Restoration will provide you with an accurate quote to get started with home or commercial restoration. We use the same billing program that insurance companies use, which prevents price fluctuation, giving you peace of mind that there will be no unexpected surprises in costs.

Insurance Claims Assistance

Navigating insurance claims can be complicated, but our team is here to help. We will work closely with your insurance provider to facilitate the claims process and ensure you receive the coverage you deserve.  

Reconstruction

After securing the necessary approvals, we will proceed with restoring your property to its pre-loss condition, leaving a safe and clean environment for your family or employees.

At Onpoint Property Restoration, our systematic approach to home and commercial restoration helps alleviate the stress of property damage. Contact us today to learn how we can help with your property.

Five-Star Reviews

Read Our Reviews

Onpoint Property Restoration has earned numerous positive reviews for our outstanding service. Read what our customers have to say about working with us, then contact us today to learn how we can restore your property.

"Ray and his team did an excellent job clearing our house out after severe water damage. He visited the site immediately and quickly set to work cleaning up the disaster. OnPoint was happy to work directly with our insurance company and was always quick to respond to our inquiries."

Jessica P

Tampa, FL

"We contacted OnPoint Property Restoration after our basement flooded, and they did an outstanding job, from beginning to end. The process was smooth and actually went very quickly. The contractors were professional and their workmanship was excellent. If you are looking for a smooth process with an outstanding outcome, look no further, OnPoint Property Restoration is the company to contact. Thank you for a job well done, we love our renovated basement."

Julie B

Tampa, FL

"What an amazing company! We had severe water damage from my daughter’s bathroom on two floors! On Point was referred to me and they responded and were on site cleaning within 24 hours of my phone call. Ray took care of everything! From talking to my insurance company making sure everything was covered to answering patiently my millions of questions while at the same time orchestrating the stages of my job as well as all of the other jobs he and his crew handle. Larry (Rays crew chief) and crew are knowledgeable, experienced, clean and extremely polite. Ray and crew are definitely On Point!"

Mick H

Tampa, FL