Typically, you call or go online to file a claim with your insurance company. They will assign a claim # and desk adjuster. We will collect the necessary information to contact your insurance adjuster and submit all photos, samples, moisture readings, quotes & required documents. If reconstruction is needed, we will work with your adjuster on an agreed amount for the repairs. Once insurance funds have been received, we will complete the reconstruction to your satisfaction and submit final documentation for the release of any withheld depreciation funds.