Ice Dam Damage? We Handle the Water, Repairs & Insurance from Start to Finish.
When winter brings freezing nights and sunny days, ice dams can form fast. They lead to roof leaks, ceiling damage, wet insulation, and major water intrusion. OnPoint Property Restoration provides full ice dam water mitigation and damage repair, available 24/7 when you need help the most.
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What OnPoint Does for Ice Dam Damage
Our Services Include:
- Water Mitigation & Drying - Fast extraction, moisture mapping, and structural drying to prevent mold and further damage.
- Leak Source Identification - We determine exactly where the ice dam caused water to enter the structure.
- Interior Damage Repairs
- Wet insulation removal
- Drywall repairs
- Ceiling reconstruction
- Flooring repairs
- Cabinetry or trim restoration
- Roofing Sub-Contractor Coordination - If roof damage is found, we bring in trusted roofing specialists to perform the roofing portion of the repair.
- Full Reconstruction Services - We restore the home or business back to pre-damage condition.
- Insurance Assistance - We work directly with insurance companies on most claims, ensuring everything is documented and processed correctly.
Ice Dam Damage: Why It Happens
Ice dams typically form when:
- Heat escapes from the home and melts snow on the roof
- Melted snow runs down to the colder roof edges
- It freezes again, creating a solid block of ice
- Water backs up behind the ice and seeps into the home
This cycle is most common during sunny days and freezing nights, causing ongoing melting and refreezing that pushes water under shingles and into the attic, walls, and living spaces.
Residential & Commercial Properties
Ice dam water damage occurs most often in residential homes, but OnPoint also responds to commercial buildings, especially those with older roofing systems or poor drainage. Whether it’s a single-family home, rental property, condo, or small commercial space, our team is equipped to handle the full scope of water mitigation and reconstruction.
Emergency Service or Scheduled Appointments, We Do Both!
Ice dam-related roof leaks don’t always happen at convenient times. That’s why OnPoint offers:
- 24/7 Emergency Response for active water damage situations
- Scheduled Service for ongoing issues, inspections, or follow-up repairs
- Whenever you discover signs of water intrusion, we’re ready to respond.
Our Process for Ice Dam Damage & Water Intrusion
- Inspection & Moisture Detection - We assess the affected areas, identify the leak source, and create a mitigation plan.
- Water Mitigation & Drying - State-of-the-art drying equipment is placed to remove moisture from walls, ceilings, insulation, and flooring.
- Controlled Demolition (if needed) - Wet insulation, drywall, or materials are safely removed to prevent further deterioration or mold.
- Roof Assessment Coordination - If the roof is damaged, we bring in trusted roofing partners to evaluate and repair the affected area.
- Full Reconstruction - Our team restores the interior of the home or commercial building to pre-loss condition.
- Insurance Coordination - We assist with documentation, photos, and direct communication with insurance adjusters.
Insurance: We Work Directly With Your Carrier
Most ice dam damage is covered under homeowners or commercial property insurance as a sudden and accidental water event.
OnPoint works directly with insurance companies for nearly all services, including:
- Water mitigation
- Reconstruction
- Interior repairs
- Mold prevention
About 10–15% of our work is non-insurance (claims denied or partially covered), and we assist customers in both situations with honest estimates and transparent pricing.
Signs of Ice Dam Damage
You may need OnPoint if you notice:
- Water stains on ceilings
- Dripping from light fixtures
- Wet insulation or attic moisture
- Buckling drywall
- Peeling paint
- Bubbling trim or flooring
- Cold air drafts near exterior walls
- Early detection reduces repair costs significantly.
Why Choose OnPoint for Ice Dam Damage Repair?
- Fast Response During Winter Weather
- Local experts who understand melt/freeze cycles
- Licensed & certified mitigation technicians
- Full reconstruction under one roof
- Insurance experts who simplify the claims process
- Trusted roofing partners available when needed
- When the ice melts, OnPoint handles the mess.
Stop the Water Damage Before It Spreads. Get Help Now.
Ice dams may start on the roof, but the damage can spread quickly inside your home or business. OnPoint responds fast, dries everything thoroughly, manages repairs, and helps you navigate insurance from start to finish.
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Before & After
Restoration Gallery
Five-Star Reviews
Read Our Reviews
Onpoint Property Restoration has earned numerous positive reviews for our outstanding service. Read what our customers have to say about working with us, then contact us today to learn how we can restore your property.
"Ray and his team did an excellent job clearing our house out after severe water damage. He visited the site immediately and quickly set to work cleaning up the disaster. OnPoint was happy to work directly with our insurance company and was always quick to respond to our inquiries."
Jessica P
Tampa, FL
"We contacted OnPoint Property Restoration after our basement flooded, and they did an outstanding job, from beginning to end. The process was smooth and actually went very quickly. The contractors were professional and their workmanship was excellent. If you are looking for a smooth process with an outstanding outcome, look no further, OnPoint Property Restoration is the company to contact. Thank you for a job well done, we love our renovated basement."
Julie B
Tampa, FL
"What an amazing company! We had severe water damage from my daughter’s bathroom on two floors! On Point was referred to me and they responded and were on site cleaning within 24 hours of my phone call. Ray took care of everything! From talking to my insurance company making sure everything was covered to answering patiently my millions of questions while at the same time orchestrating the stages of my job as well as all of the other jobs he and his crew handle. Larry (Rays crew chief) and crew are knowledgeable, experienced, clean and extremely polite. Ray and crew are definitely On Point!"
Mick H
Tampa, FL
