Water Damage Restoration FAQs

Has your property sustained water damage? If so, you may be wondering how to move forward. Onpoint Property Restoration can help. Located in Bruce Township, Michigan, we are an IICRC-certified water damage restoration company that brings in-depth expertise to our restoration projects. Here are answers to common questions we receive about the water damage restoration process:

How Do I Know if I Need Water Damage Restoration Services?

Signs that you may need water damage restoration include water pooling on floors, stains on the ceiling or walls, and damp or musty smells. Other indicators include swollen or warped floors and mold growth.  

What Are the First Steps in Water Damage Restoration?

The first step in water damage restoration is identifying the source of water intrusion, which can include a faulty appliance, damaged roofing, or burst pipe. Once the source is fixed, the restoration service begins with water extraction and drying. At Onpoint Property Restoration, we first assess the damage, remove standing water, and dry the affected areas to prevent mold and mildew growth.  

How Long Does the Water Damage Restoration Process Take?

The timeline for water damage restoration can vary depending on the extent of the damage. In general, water extraction can take a few hours, while drying and dehumidification may take anywhere from 2 to 5 days. Afterward, any necessary repairs or replacements to structural elements or flooring may take additional time. Our goal is to restore your property as quickly and efficiently as possible.

Can Water Damage Be Addressed Without Replacing Everything?

In many cases, yes. While some parts of your property, like drywall or flooring, may need to be replaced, our water damage restoration services focus on repairing and salvaging as much of the property as possible. Our team will carefully assess each area to determine whether repairs are feasible or if replacements are necessary. We always aim to minimize the disruption to your home or business and restore as much of your property as we can.

Do I Need to File an Insurance Claim for Water Damage Restoration?

Filing an insurance claim is typically recommended if your property has sustained significant water damage. Onpoint Property Restoration will work closely with you to help facilitate the claims process. We will document the damage, provide detailed estimates, and coordinate with your insurance provider so you get the coverage you deserve. Our goal is to make the process as smooth and stress-free as possible for you.

Are Your Water Damage Restoration Services Available for Both Homes and Businesses?

Yes, Onpoint Property Restoration offers both residential and commercial water damage restoration services. Whether you're a homeowner dealing with water damage in your kitchen or business owner needing to restore your commercial space, our team is equipped to handle it all.  

If you have more questions about water damage restoration, contact Onpoint Property Restoration today. When you do, we’ll be glad to provide further information and an accurate quote to help you get started. We are located in Bruce Township, MI, and serve the surrounding area.

Five-Star Reviews

Read Our Reviews

Onpoint Property Restoration has earned numerous positive reviews for our outstanding service. Read what our customers have to say about working with us, then contact us today to learn how we can restore your property.

"Ray and his team did an excellent job clearing our house out after severe water damage. He visited the site immediately and quickly set to work cleaning up the disaster. OnPoint was happy to work directly with our insurance company and was always quick to respond to our inquiries."

Jessica P

Tampa, FL

"We contacted OnPoint Property Restoration after our basement flooded, and they did an outstanding job, from beginning to end. The process was smooth and actually went very quickly. The contractors were professional and their workmanship was excellent. If you are looking for a smooth process with an outstanding outcome, look no further, OnPoint Property Restoration is the company to contact. Thank you for a job well done, we love our renovated basement."

Julie B

Tampa, FL

"What an amazing company! We had severe water damage from my daughter’s bathroom on two floors! On Point was referred to me and they responded and were on site cleaning within 24 hours of my phone call. Ray took care of everything! From talking to my insurance company making sure everything was covered to answering patiently my millions of questions while at the same time orchestrating the stages of my job as well as all of the other jobs he and his crew handle. Larry (Rays crew chief) and crew are knowledgeable, experienced, clean and extremely polite. Ray and crew are definitely On Point!"

Mick H

Tampa, FL